Voice AI
ETT + PolyAI
PolyAI is a core partner in ETT's conversational AI practice — the voice layer ETT deploys when clients need enterprise-grade call automation that customers actually enjoy speaking to.
Who they are
About PolyAI
PolyAI builds lifelike conversational voice assistants for enterprise customer service. Its agents handle natural, open-ended phone conversations at scale for brands in banking, hospitality, retail and utilities.
Designed for the contact centre, PolyAI assistants resolve calls end-to-end, integrate with existing telephony and CRM systems, and hand off to human agents with full context when needed.
Ready to turn AI ambition into operational reality?
Book an Executive AI Acceleration Session to explore where AI automation could create measurable impact across your organisation.